Legal

Privacy Policy

How we collect, use, and protect your data.

What We Collect

We collect the details you share with us when you create an account. This includes your first name, last name, email address, and phone number.

We do not collect payment card details on this website.

When you visit the site, we may collect basic technical details such as your IP address, browser type, device type, and the pages you view.

We use your IP address to detect your country so the phone field can show the right dial code for you.

We use your details to set up your account, send you service updates, and answer your support questions.

We never sell your personal data to third parties.

Proud Edge AI connects to your exchange through read only API keys. We cannot and never request withdrawal access.

Your funds always stay in your own exchange account.

We use basic cookies to keep the site working and to understand which pages are most useful.

You can block cookies in your browser at any time.

We only send emails you expect, such as account updates and service notes.

You can unsubscribe from marketing emails at any time with one click.

Your signup details are processed through our secure email provider so we can reply to you.

These providers only receive the data they need to deliver the service.

We keep your data on protected servers and limit access to the team members who need it.

While no system is perfect, we follow industry practices to keep your information safe.

We keep your details for as long as your account is active.

If you ask us to delete your data, we remove it within 30 days, except where the law requires us to keep records.

Our services are not intended for anyone under 18. We do not knowingly collect data from children.

If you believe a child has shared personal data with us, contact us and we will delete it.

You can ask us to view, update, or delete your personal data at any time.

Email hello@proudedge.ai and we will respond within 24 hours.

We may update this policy as the service grows.

When we make meaningful changes, we will update the date at the bottom of this page.

For any privacy question, reach out to hello@proudedge.ai.

Last updated: November 2026.